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  • Assign, track, & collaborate on emails across teams
  • Run a multi-channel help desk within your inbox
  • Track support analytics and build custom reports
Trusted by 10,000+ teams globally

Not ready to install Hiver’s Gmail extension?

That’s okay. Would you be open to try Hiver’s standalone web-based customer service platform, which does not require downloading the Gmail extension?

Yes, take me there!Customers all across the globe.

Thank you for your interest!

The web app is currently under development—we’ll notify you as soon as it’s live. In the meantime, you can get started with your 7-day free trial by downloading our Gmail extension.

Enhance Team Efficiency with Round Robin Assignment

Ensure all incoming work is distributed in an equal manner. No team member is over-burdened, everyone works at optimal productivity.

Unlimited users on Free plan No credit card needed

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Trusted by over 2000 companies across the world

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Never miss out on
incoming email conversations

  • Automatically distribute new conversations evenly among active team members
  • Ensure prompt responses by evenly distributing workload

Maintain flexibility in
auto-assignment

  • Define an ‘Assignment Limit’ to prevent overloading your team members
  • Enable team members to update their availability using simple toggle controls
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More Hiver
features you’ll love

Our customers love us for good reason

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We use Hiver’s auto-assignment to ensure no request is left waiting for a response for too long. We do this using round-robin to automatically assign support queries to available members of the team with zero manual intervention.

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Tai Roach
Tai Roach

Support Team Manager, Air Comm

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Loved by 8000+ teams on Google Workspace

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